Notify us your return request within 3 days from the day of receiving the parcel. Provide order number in return request.
Virtual product such as medical lecture videos under product category msa-courses are non refundable.
Within Dhaka city we arrange pickup for free. For other locations, please return us the item / book through your preferred courier company.
We notify you after we receive and check condition of the item(s).
Case by case basis, depending on availability, you get replacement. If that becomes impossible due to products unavailability, we fully refund your money.
We refund your courier expense amount also. However, this amount does not exceed the courier charge amount that we billed you.
For details, check our terms and conditions.
NOTIFY AT: Inbox on Facebook: https://www.facebook.com/medstudyaid OR Email: msa-support@gmail.com OR Call: 01824640790
RETURN TO: Medstudy-Aid 16/4 primary School Road, Kallyanpur. Dhaka, Bangladesh
